Shipping & returns
Shipping:
Orders ship within 5 business days.
Tracking:
Tracking availability varies and will depend on the country, product type and shipping method. Generally budget and standard shipping is untracked and express is tracked (you can check the shipping service when you place the order). To track your order we provide you with an email and tracking link when your product ships.
Returns and cancellations:
All sales are final.
You may cancel your order at any stage, provided we have not initiated production for your order or dispatched the relevant products to you. To do this you must notify us in writing at info@mauriciobuitrago.com Any returns or problems that occur because of our error will be handled at our expense.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.